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Information Technology


Remote Access Software Security Changes - Weds., 01/10/24

January 10, 2024

Originally posted September 2023:

On Wednesday, January 10, 2024, UMass Amherst Information Technology (IT) will implement additional security controls that will impact how to remotely access university computers and servers. Changes to how users access Secure Shell Protocol (SSH) will be made to reduce risks to university computers and data by further limiting remote access from the Internet.

New Option for Guests to Access Campus Wireless - Thurs., 12/07

December 7, 2023

UMass Information Technology (IT) is launching a new wireless access option for campus guests starting on Thursday, December 7th, 2023.

Planned Maintenance: Network Connectivity Interruption in Dakin House, New Africa House, Middlesex Hall, and Franklin Dining Hall - Wed., 12/06

November 30, 2023

On Wednesday, December 6th, 2023, from 7 to 9 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration in Dakin House, New Africa House, Middlesex Hall, and Franklin Dining Hall.

Planned Maintenance: SPIRE Unavailable - Sat., 11/18, 8 a.m. - 3 p.m.

November 17, 2023

SPIRE, UMass Amherst’s student information system, will be unavailable on Saturday, November 18 from 8 a.m - 3 p.m., while Information Technology (IT) performs planned maintenance.

Thank you for your patience. If you experience issues with SPIRE outside the maintenance window, please contact the IT Service Desk at or at 413-545-9400. More ways to get tech help.

SPIRE Enrollment Issues Reported - Thurs., 11/16

November 16, 2023

Update Thurs., 11/16, 1:30 p.m.:

Planned maintenance has been scheduled for tonight, Thursday, 11/16 from 6 to 8 p.m. to address issues reported earlier.