Search Google Appliance

Information Technology


Microsoft Office 365: Check Your Junk Email for Miscategorized Items

May 26, 2021

On Wednesday, May 26, 2021, staring at approximately 3:50 p.m., some messages sent to Microsoft Office 365 email accounts may have been incorrectly miscategorized as spam and routed to the Junk Email folder. Microsoft is working to process any incorrectly delivered email but expects this process to take an extended period of time. 

Members of the campus community using Microsoft Office 365 email are urged to check their Junk Email/Spam folders for messages that may have been miscategorized this afternoon. We also recommend that you:

UPDATE: Legacy Moodle Now Available - Tue., 5/18

May 18, 2021

10:30 a.m.

Legacy Moodle is now available. If you continue to experience issues with UMass Amherst's learning management platforms, please contact or 413-545-9400. 

9:30 a.m. 

UMass Amherst Information Technology (IT) is investigating reports that students and instructors cannot access Legacy Moodle, one of the university's learning management systems. Updates will be provided as soon as they become available. 

Zoom Cloud Recording Access Issues Resolved Thurs., 5/6

May 6, 2021

Update Thurs., 5/6 3:30 p.m.

Issues affecting access to Zoom cloud recordings have been resolved. For more information, see 


Thurs., 5/6 1:30 p.m.

Moodle in the Cloud vs Legacy Moodle: Which Version Should I Use?

May 6, 2021 */ /*-->*/

CORRECTION: 'Your UMass Amherst Email Activation Code' Email for New Students

May 3, 2021

Earlier today, new students may have received a message with the subject line “Your UMass Amherst Email Activation Code,” which included an activation code and urged you to activate your IT account in SPIRE.

This message was intended for new students who have not yet activated their IT account.