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Box Retirement Timeline Extended By Two Weeks to Fri., 7/16

June 10, 2021

The Box retirement timeline has been extended by two weeks. This will enable Microsoft to resolve additional issues with the sharing features in the OneDrive web app reported by some members of our campus community.

We are taking this step out of an abundance of caution to ensure that you and your colleagues can fully access your Box content in OneDrive once the transition is finalized. The new anticipated date for retiring Box is Friday, July 16, 2021. Updated transition timeline

Let us know: Can you see the Shared screen in OneDrive web version?

  1. Go to and log in with your and password to access your UMass Amherst OneDrive.
  2. In the navigation pane at left, under OneDrive, click Shared.
  3. If you get an error message (e.g., Something went wrong), please fill out this form. You do not need to fill out this form if you have no files on the Shared screen or you do not see an error message.