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Information Technology

UPDATE: University Websites to Undergo Emergency Maintenance

June 7, 2021

6:00 p.m.

As a security precaution, our technical teams plan to perform emergency maintenance to the UMass Amherst web hosting environment. The exact maintenance window will be announced as soon as it becomes available. This is a necessary step following the availability issues reported earlier this morning as it will significantly reduce the potential exposure of some university websites to known information security threats.

Some websites may become unavailable as a result of this maintenance. If your website is affected, please contact

12:00 p.m. 

The university websites that experienced availability issues earlier this morning are now available. We continue to monitor the UMass Amherst web environment and address any issues that may arise. Thank you for your patience.

If you are experiencing any other issues, please contact IT User Services at 413-545-TECH (8324) or



9:00 a.m.

UMass Amherst Information Technology (IT) is investigating reports of availability issues affecting some university websites, including the HR website. Updates will be posted as they become available. 

HRDirect is available, but the HR website is down. If you need to access HRDirect, please go to and find the link under Employee Resources.

Thank you for your patience as we work to resolve these issues.