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Microsoft Office 365: Check Your Junk Email for Miscategorized Items

May 26, 2021

On Wednesday, May 26, 2021, staring at approximately 3:50 p.m., some messages sent to Microsoft Office 365 email accounts may have been incorrectly miscategorized as spam and routed to the Junk Email folder. Microsoft is working to process any incorrectly delivered email but expects this process to take an extended period of time. 

Members of the campus community using Microsoft Office 365 email are urged to check their Junk Email/Spam folders for messages that may have been miscategorized this afternoon. We also recommend that you:

  • Check your Junk Email folder regularly.
  • Mark important or miscategorized items as not junk. This will alert spam filtering to sort those conversations and senders properly in the future.
  • Add the Junk Email folder to your favorites to more easily see when new messages have been categorized as junk.