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Planned Phone System Maintenance: Incoming Calls to Campus Phones Affected - Mon., 11/30

November 10, 2020

On Monday, November 30, 2020, between 9 a.m and noon, some campus telephones may be briefly interrupted from receiving calls from off campus to allow for a transition to an updated telephone service. 

Outside callers may have trouble (only momentarily) connecting with a campus number. No calls in progress will be interrupted.
This maintenance will not affect outgoing calls or calls between two lines on campus. All campus phones will be able to reach the university police, University Health Services (UHS) and other campus offices as well as place calls to off-campus numbers.

For questions or concerns regarding the planned outage, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.