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RESOLVED: Secure Online Storage (Box): Issues with Accessing Content, Uploads & Downloads - Mon., 10/19

October 19, 2020

3 p.m.

Box service has been restored. For updates, please check the Box status website at

11:00 a.m.

Some members of the campus community may have issues accessing content, uploading, and downloading files using Box, our secure online storage service, on Monday, October 19, 2020. This is a global outage, not related to UMass Amherst. The vendor is working to resolve these issues. Updates are available from the Box status page at

Thank you for your patience. If you have any questions or are experiencing other issues with Box, please contact IT User Services at 413-545-TECH (8324) or