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Planned Phone System Maintenance: Incoming Calls to Campus Phones Affected - Mon., 11/30

November 30, 2020

On Monday, November 30, 2020, between 9 a.m and noon, some campus telephones may be briefly interrupted from receiving calls from off campus to allow for a transition to an updated telephone service. 

Security Alert! New Phishing Scam Targets UMass Amherst Community - Monday, 11/30

November 30, 2020

On November 30, 2020 a new fraudulent phishing message with the subject “URGENT REQUEST: what number can I text you at?” began targeting UMass Amherst email users.

The email appears to have been sent by “Gerald Epstein,” and asks the recipient to “Are you available?”.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your personal information or other things of value.

Repair Center Service Available by Appointment Through Monday, January 18, 2021

November 25, 2020

IT Repair Center service is currently available by appointment only, through Monday, January 18, 2021. 

Update - Repair Center Service Unavailable Mon., 12/21 - Mon., 1/4

Security Alert! New Phishing Scam Targets UMass Amherst Community - Monday, 11/23

November 23, 2020

On November 23, 2020 a new fraudulent phishing message with the subject “Task” began targeting UMass Amherst email users.

The email appears to have been sent by “Alexandrina Deschamps,” and asks the recipient to “Let me know when you are free”.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your personal information or other things of value.

UPDATE: IT Account Activation Issues for New Students Resolved - Thurs., 11/19

November 19, 2020

11/19/20

Issues causing new and recently admitted students to receive an error in SPIRE when activating their IT account and setting their initial password have now been resolved. Thank you for your patience. If you are still experiencing errors, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.

5:30 p.m.

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