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Planned Maintenance: Incoming Calls to Campus Telephones Affected - Mon., 9/21

September 16, 2020

On Monday, September 21, 2020, between 10 a.m and 5 p.m., some campus telephones will be briefly interrupted from receiving calls from off campus to allow for a transition to an updated telephone service. This will happen to any campus telephone number only once and for only a minute or two.

Outside callers may have trouble (only momentarily) connecting with a campus number. No calls in progress will be interrupted.

This maintenance will not affect outgoing calls or calls between two lines on campus. All campus phones will be able to reach the university police, University Health Services (UHS) and other campus offices as well as place calls to off-campus numbers.

For questions or concerns regarding the planned outage, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.