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RESOLVED: Issues Reported with Zoom Meetings & Webinars - Mon., 8/24

August 24, 2020

1:15 p.m. 

Zoom is now available, including UMass Amherst's Zoom web portal. Instructors can log in to the web portal to access scheduled Zoom meetings for their Moodle courses. 

8:51 a.m.

Zoom is investigating reports that users cannot visit the Zoom website ( and are unable to start and join Zoom Meetings and Webinars. For the latest updates, see:

  • Members of the university community may also get an error when trying to access the UMass Amherst Zoom portal.
  • Mobile and client access should be unaffected. Zoom recommends, when possible, that users log via the Zoom client as they work to resolve these issues.

Stay tuned for more information.