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IT Service Transition: Box Secure Online Storage to Retire in 2021

December 8, 2020

Box Secure Online Storage, UMass Amherst’s legacy online file storage and sharing service, will be retired in 2021 due to vendor-driven changes, including a dramatic cost increase and the end of the unlimited storage offering. 

Members of the campus community have other, equally secure storage platforms at their disposal, including Microsoft OneDrive and Google Drive. 

Google Workspace (G Suite, Apps at UMass Amherst) Login Upgrade Scheduled for Weds., 12/9

December 3, 2020

On Wednesday, December 9, 2020, UMass Amherst Information Technology (IT) is planning to upgrade the login system for Google Workspace (formerly G Suite and Apps at UMass Amherst), Google suite of productivity tools for UMass Amherst.

RESOLVED: Issues with Moodle Quizzes - Tue., 12/1

December 1, 2020

Moodle is now fully operational. Students no longer receive an error when opening Moodle quizzes. Thank you for your patience. 

UMass Amherst Information Technology (IT) is investigating issues affecting quizzes in Moodle. Students report errors when opening a quiz. More information will be posted as soon as it becomes available. If you experience other issues with Moodle, contact IT User Services at or 413-545-TECH (8324). 

Planned Phone System Maintenance: Incoming Calls to Campus Phones Affected - Mon., 11/30

November 30, 2020

On Monday, November 30, 2020, between 9 a.m and noon, some campus telephones may be briefly interrupted from receiving calls from off campus to allow for a transition to an updated telephone service. 

Security Alert! New Phishing Scam Targets UMass Amherst Community - Monday, 11/30

November 30, 2020

On November 30, 2020 a new fraudulent phishing message with the subject “URGENT REQUEST: what number can I text you at?” began targeting UMass Amherst email users.

The email appears to have been sent by “Gerald Epstein,” and asks the recipient to “Are you available?”.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your personal information or other things of value.