Planned Maintenance: Network Connectivity Interruption in Herter Hall, Steam Condensation Building, Central Heating Plant, and Waste Water Treatment Plant - Wed., 5/31/23May 22, 2023On Wednesday, May 31st, 2023, from 7 to 9 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration in Herter Hall, the Steam Condensation Building, Central Heating Plant, and Waster Water Treatment Plant. |
Action Required: Back up Adobe Cloud Content by Thurs., 07/06 to Prevent Data LossMay 10, 2023Adobe is significantly changing the licensing available to the University of Massachusetts. Our current contract will expire on Thurs., July 6th, 2023. UMass Amherst Information Technology (IT) is working on a new agreement. Details of how you can access Adobe products in the future will be shared as soon as they are available. |
Planned Maintenance: Network Connectivity Interruption in John Francis Kennedy Champions' Center and Recreation Center - Wed., 5/17/23May 8, 2023On Wednesday, May 17th, 2023, from 7 to 9 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration in the John Francis Kennedy Champions' Center and the Recreation Center. |
Planned Maintenance: SPIRE Unavailable - Sat., 5/6May 4, 2023SPIRE, UMass Amherst’s student information system, will be unavailable from 8 a.m. to 4 p.m. Saturday, May 6, 2023, while Information Technology (IT) performs scheduled maintenance. Thank you for your patience. If you experience issues with SPIRE outside the maintenance window, please contact the IT Service Desk at it@umass.edu or at 413-545-9400. More ways to get tech help. |
ServiceNow Feature to Automate Parent & Child Incident Records - Thurs., 06/01May 1, 2023On Thurs., June 1st, 2023, UMass Information Technology (IT) will enable a feature on ServiceNow that will automate connections between Parent and Child Incident records, as well as automate communication between the two records. This change will allow for more detailed and efficient work. The link between the records will allow for communication of state changes (such as when one resolves one incident, the other will be resolved, as well), comments, activity log updates, and more. |