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Security Alert! New Phishing Scam Targets UMass Amherst Community - Wednesday, 6/17

June 18, 2020

On June 17, 2020, a new fraudulent phishing message with the subject "Update" began targeting UMass Amherst email users.

The email appears to have been sent by "Umass Amherst <>," notifies the recipient "This notice is to inform you that your cdv gateway access is not responding" and contains a link for the recipient to "to complete cdv process." The link in the message directs the user to a fraudulent Spire login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMASS information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link!  Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately, then please notify us at

When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to

Learn more about phishing attacks and how to avoid getting caught: 

Fraudulent message:

A message claiming to come from both umass amherst IT and Microsoft

Fraudulent landing page:

A screenshot of a fake SPIRE login page