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Security Alert! New Phishing Scam Targets UMass Amherst Community - Fri., 6/12

June 12, 2020

On June 12, 2020, a new fraudulent phishing message with the subject “Umass Support" began targeting UMass Amherst email users.

The email appears to have been sent by “Support Centre”, notifies the recipient “new critical security features are not applied to your account correctly”, and contains web links to “apply this security features.” The links in the message direct the recipient to a fraudulent version of a UMass Amherst login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMASS information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link!  Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately, then please notify us at itprotect@umass.edu.


When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 


Fraudulent message:

A screenshot of the  phishing message in question.

Fraudulent landing page:

A screenshot of the  phishing landing page