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Faculty & Staff: Ask Questions & Learn More About Technology Resources During IT Virtual Office Hours

May 13, 2020

To help support UMass Amherst faculty and staff working and teaching remotely, IT User Services is now offering virtual drop-in sessions via Zoom to help connect the campus community with UMass Amherst-supported technology resources. 

Faculty and staff can drop in at any time during these virtual office hours to have questions answered or technical problems solved by a member of the User Services team.

These sessions are an hour-long and will be held:

  • Monday from 10 - 11 a.m.
  • Wednesday from 10 - 11 a.m.
  • Friday from 3 - 4 p.m.

Join the drop-in sessions at​

Getting started with Zoom

Topics include:

  • Microsoft Office 365 (including Exchange and Microsoft Teams)
  • Google Apps & Mail
  • DocuSign
  • Box
  • Global Protect virtual private network (VPN) client
  • Adobe Creative Cloud
  • Zoom
  • Duo two-step login
  • And more!