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Security Alert! New Phishing Scams Target UMass Amherst Community - Wed., 4/1

April 1, 2020

On April 1, 2020, several new fraudulent phishing messages began targeting UMass Amherst email users., with subject lines including:

  • “Task Request” 
  • "Re: Are you Available?"
  • "Urgent Request !!!!!"

The emails appear to have been sent by “Ricardo B. Metz,” "John Lopes," "Glenn Hartmann," or "Harley Erdman," and ask the recipient for assistance of some kind.

Caution: These emails did not come from the University of Massachusetts. They are phishing scams designed to trick you into providing your personal information or other things of value.

Do not respond to these fraudulent messages! Responding or opening any attachments from the sender may put your information and the university's information and systems at risk.

If you have already responded to the message and supplied your personal information, or something else of value, please notify us at itprotect@umass.edu.


When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 


Phishing messages:

Screenshot of the aforementioned phishing scam message.
Screenshot of the aforementioned phishing scam message from "Glenn Hartmann"

Screenshot of the aforementioned phishing scam message from "Harley Erdman"Screenshot of the aforementioned phishing scam message from "John Lopes"