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UPDATE: Secure Your Online Spaces

April 2, 2020

The transition to online teaching and learning, and remote work in general, has highlighted new cybersecurity challenges and concerns. Among them, the need for campus communities to protect online spaces against hackers, disruptors, and others with malicious intentions. Members of the university community may have heard of ‘Zoombombing,’ online Zoom classes that were disrupted in the past few weeks by individuals spewing racist, misogynistic, or vulgar content.

Security Alert! New Phishing Scams Target UMass Amherst Community - Wed., 4/1

April 1, 2020

On April 1, 2020, several new fraudulent phishing messages began targeting UMass Amherst email users., with subject lines including:

  • “Task Request” 
  • "Re: Are you Available?"
  • "Urgent Request !!!!!"

The emails appear to have been sent by “Ricardo B. Metz,” "John Lopes," "Glenn Hartmann," or "Harley Erdman," and ask the recipient for assistance of some kind.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Tues., 3/31

March 31, 2020

On March 31, 2020 a new fraudulent phishing message with the subject “Task Require” began targeting UMass Amherst email users.

The email appears to have been sent by “Georgianna Parkin,” and informs the recipient “I need you to get a task done.”

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your personal information or other things of value.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Tues., 3/31

March 31, 2020

On March 31, 2020, a new fraudulent phishing message with the subject " Moodle Access" began targeting UMass Amherst email users.

The email appears to have been sent by “Alan Manuel,” notifies the recipient “This email has been sent to notify you that your access to the Moodle will soon expire.” and contains a link “Activate Your Access.” The link in the message directs the user to a fraudulent UMass login page.

Resolved: Global Protect Virtual Private Network (VPN) Issues Monday, 3/30

March 30, 2020

On Monday, March 30, UMass Amherst Information Technology (IT) became aware of an issue affecting connectivity to the Global Protect Virtual Private Network (VPN) service for some users. 

If you are still experiencing issues accessing vpn, or any other issues, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.