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Security Alert! New Phishing Scam Targets UMass Amherst Community - Thursday, 2/20

February 20, 2020

On February 20, 2020, a new fraudulent phishing message with the subject “Library Notification" began targeting UMass Amherst email users.

The email appears to have been sent by “University Libraries”, notifies the recipient “your access to UMass Library’s Services and Resources will expire soon,” and contains web links to “University Libraries.” The links in the message direct the recipient to a fraudulent version of a UMass login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass Information Technology services for fraudulent purposes.

Do not respond to the fraudulent message! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message and supplied your personal information, or something else of value, please notify us at itprotect@umass.edu.


When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 


Phishing message:

Screenshot of the phishing message, posing as a library notification

Fraudulent phishing page:
A screenshot of the fraudulent phishing scam landing page