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Security Alert! New Phishing Scam Targets UMass Amherst Community - Friday, 1/10

January 10, 2020

On January 10, 2020, a new fraudulent phishing message with the subject “You've a new secure message!!!” began targeting UMass Amherst email users.

The email appears to have been sent by “Office Support”, notifies the recipient “We noticed a login to your Office365 account from an unrecognized device” and contains a link titled “My Account”. The link in the message directs the user to a fraudulent Office 365 login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass information technology services for fraudulent purposes.

Do not respond to the fraudulent message! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately.

Please report suspicious messages to itprotect@umass.edu.


When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 


Phishing message:

Phishing message claiming to be Office 365

Fraudulent login page

Fraudulent login page pretending to be Office 365