Update: IT Service Availability Issues Resolved - Tues., February 8February 8, 2022
Tues., February 8, 8:30 p.m.
IT services including SPIRE, Moodle, and university websites are now available, and issues reported earlier have been resolved.
If you are experiencing difficulties accessing IT services, please contact IT User Services at firstname.lastname@example.org or 413-545-9400.
Tues., February 8, 4 p.m.
We have identified the cause of the issues reported earlier and are working to restore service. Thank you for your patience.
RESOLVED: Wireless Connectivity Issues Reported - Sat., 2/5February 5, 2022
The wireless issues reported earlier have been resolved. Many thanks to the members of the campus community who contacted us to report these issues. If you are experiencing connectivity problems with any of the campus wireless networks, please contact IT User Services at email@example.com or 413-545-9400.
Update: Zoom Security & User Experience Changes - Tues., 1/25January 25, 2022
Starting Monday, January 24, 2022, several new default settings will be available in your Zoom at UMass Amherst account. We are making these changes to protect and enhance your Zoom experience.
Spring 2022 – What's New from IT?January 24, 2022
UMass Amherst Information Technology (IT) welcomes you to the Spring 2022 semester!
This spring, several new default settings are applied in your UMass Amherst Zoom account. These changes protect your Zoom meetings and enhance your Zoom experience.
Update - Emergency Maintenance Complete: SPIRE Availability Restored Mon., 1/24January 24, 2022
Update Mon., 1/24 1:50 p.m.
As of 1:50 p.m., emergency maintenance has been completed, and SPIRE availability should be restored for most members of the campus community. We are continuing to monitor.
Thank you for your patience. If you are experiencing issues with SPIRE, please contact IT User Services at 413-545-TECH (8324) or firstname.lastname@example.org.
Mon., 1/24 12:30 p.m.