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Update: IT Service Availability Issues Resolved - Tues., February 8

February 8, 2022

Tues., February 8, 8:30 p.m.

IT services including SPIRE, Moodle, and university websites are now available, and issues reported earlier have been resolved.

If you are experiencing difficulties accessing IT services, please contact IT User Services at or 413-545-9400. 



Tues., February 8, 4 p.m.

We have identified the cause of the issues reported earlier and are working to restore service. Thank you for your patience.


RESOLVED: Wireless Connectivity Issues Reported - Sat., 2/5

February 5, 2022

9 p.m.

The wireless issues reported earlier have been resolved. Many thanks to the members of the campus community who contacted us to report these issues. If you are experiencing connectivity problems with any of the campus wireless networks, please contact IT User Services at or 413-545-9400. 

5 p.m.

Update: Zoom Security & User Experience Changes - Tues., 1/25

January 25, 2022

Starting Monday, January 24, 2022, several new default settings will be available in your Zoom at UMass Amherst account. We are making these changes to protect and enhance your Zoom experience. 

Spring 2022 – What's New from IT?

January 24, 2022

UMass Amherst Information Technology (IT) welcomes you to the Spring 2022 semester!
Here are a few changes and updates to know about.

Zoom Security and User Experience Updates

This spring, several new default settings are applied in your UMass Amherst Zoom account. These changes protect your Zoom meetings and enhance your Zoom experience.

Update - Emergency Maintenance Complete: SPIRE Availability Restored Mon., 1/24

January 24, 2022

Update Mon., 1/24 1:50 p.m.

As of 1:50 p.m., emergency maintenance has been completed, and SPIRE availability should be restored for most members of the campus community. We are continuing to monitor. 

Thank you for your patience. If you are experiencing issues with SPIRE, please contact IT User Services at 413-545-TECH (8324) or



Mon., 1/24 12:30 p.m.