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Moodle Unavailable from 7 a.m. - Th., 7/7

June 23, 2016

Moodle will be unavailable on the morning of Thursday, July 7, 2016 beginning at 7:00 a.m. for up to five hours, while we perform a scheduled upgrade to Moodle 3.0. If you experience problems with Moodle after the scheduled maintenance period, please contact the IT Help Center.

This upgrade continues to make Moodle more usable and efficient. For more details on the upgrade, see: Moodle 3.0 Highlights.

IT Staff Leadership Group Hosts High School Technology Field Trip

June 10, 2016

The IT Staff Leadership Group recently hosted 29 Amherst Regional High School freshman and sophomore students for a technology field trip on the UMass Amherst campus. The goal was to give students experience on campus, highlight technology use and share related learning and employment opportunities.

Read the full article here: http://www.umass.edu/newsoffice/article/it-staff-leadership-group-hosts-high

We're Hiring: Undergraduate Help Center Consultants

June 9, 2016

IT User Services is looking to hire new IT Help Center Student Consultants. Applicants should be advanced computer users, who are comfortable talking about software and technology. Previous customer service, call center, or technical support experience is helpful.

Submit Your IT Computer Classroom Software Requests by 6/1/16

May 24, 2016

Requests for specialized software or software upgrades in IT Computer Classrooms for the entire 2016-2017 academic year are due by Wednesday, June 1, 2016.

Please submit your software requests to swrequest@umass.edu

In your email, include the:

Security Alert! LinkedIn Passwords Compromised - Wed., 5/18

May 18, 2016

There are reports today that a large number of email addresses with passwords from the service LinkedIn are being offered for sale by a hacker. These passwords appear to be from a breach of LinkedIn from 2012.

It is recommended that anyone who has a LinkedIn account from that time or earlier and has used the same password since, change their LinkedIn password. In addition, if you have used the same password anywhere else, that password should be changed as well. Please remember that it is better, if you are able, to use a different password for each service you log in to.

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