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Security Alert! New Phishing Scam Targets UMass Amherst Community - Saturday, 9/19

September 21, 2020

On September 19, 2020 a new fraudulent phishing message began targeting UMass Amherst email users.

The email appears to have been sent by “Dr. John Spraggon,” and informs the recipient to “I need your assistance urgently”.

Caution: This email is not a legitimate communication from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass Amherst information technology services for fraudulent purposes.

Planned Maintennace: SPIRE Unavailable - Fri., 9/18, 5 p.m. - Sat., 9/19, 5 p.m.

September 18, 2020

SPIRE, the university's student records system, will be unavailable from 5 p.m. on Friday, September 18 until 5 p.m. on Saturday, September 19, while UMass Amherst Information Technology (IT) performs planned maintenance. If you are experiencing issues with SPIRE outside of the maintenance window, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.

RESOLVED: UMass Amherst Websites & Services Now Available - Fri., 9/18

September 18, 2020

5:10 p.m.

The issues reported earlier have been resolved. If you are still experiencing any issues accessing UMass Amherst websites or services, please contact IT User Services at it@umass.edu or (413) 545-9400. UMass Amherst IT will continue to monitor the campus technology infrastructure and respond to any issues that may arise. 

 

 

2:30 p.m.

UMass Amherst Information Technology (IT) is investigating reports that select UMass Amherst websites and services are unavailable at this time.

Security Alert! New Phishing Scam Target UMass Amherst Community - Wednesday, 9/16

September 16, 2020

On September 16, 2020 a new fraudulent phishing message with the subject “Quick request” began targeting UMass Amherst email users.

The email appears to have been sent by “Simon Neame,” and informs the recipient to “I need you to get a purchase done”.

Caution: This email is not a legitimate communication from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass Amherst information technology services for fraudulent purposes.

Planned Maintenance: Incoming Calls to Campus Telephones Affected - Mon., 9/21

September 16, 2020

On Monday, September 21, 2020, between 10 a.m and 5 p.m., some campus telephones will be briefly interrupted from receiving calls from off campus to allow for a transition to an updated telephone service. This will happen to any campus telephone number only once and for only a minute or two.

Outside callers may have trouble (only momentarily) connecting with a campus number. No calls in progress will be interrupted.

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