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Security Alert! New Phishing Scam Targets UMass Amherst Community - Thursday, 11/8

November 8, 2018

On November 8, 2018 a new fraudulent phishing message with the subject "UMASS IT" began targeting UMass Amherst email users.

The email appears to have been sent by "ESSUA Diretor," notifies the recipient "we are currently experiencing an error on our database," and contains web links to "Take a Look." The links in the message direct the recipient to a fraudulent version of a UMass Amherst login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass information technology services for fraudulent purposes. 

Do not respond to the fraudulent message, download attachments, or click the link! Responding, downloading the attachments, or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately. Please report suspicious messages to

When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to

Learn more about phishing attacks and how to avoid getting caught: