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UMass IT Account Access Issues Resolved - Wed., 8/2

August 2, 2018

Update 8/2/2018:

UMass Amherst Information Technology (IT) has resolved issues involving UMass IT accounts, including certain SPIRE functionalities.

If you continue to have trouble accessing SPIRE or have issues related to your UMass IT account, please contact IT User Services at (413) 545-TECH (8324) or

Originally published 8/1/2018:

Zoom Videoconferencing Maintenance and Login Changes Mon., 8/20

August 2, 2018

On Monday, August 20, 2018, UMass Amherst's Zoom video conferencing service will be unavailable between 10:00 a.m. and noon while UMass Amherst Information Technology (IT) performs service maintenance.

After 12:00 p.m. on Monday 8/20:

Administrative Voicemail Issues Resolved - Fri., 7/27

July 27, 2018

1:45 p.m.

The university voicemail system is now available following issues reported this morning. Members of the campus community who may experience problems with their voicemail are urged to notify IT User Services at 413-545-TECH (8324) or

12:30 p.m.

UMail Now Available After Morning Service Issues - Wed., 7 25

July 25, 2018

UMail was intermittently unavailable from approximately 9:00 a.m. to 10:30 a.m. on Wednesday, July 25, 2018. The issue has been resolved, and service has now been restored.

If you continue to experience issues accessing UMail, please contact IT User Services at (413) 545 TECH (8324) or

New Version of Google Chrome Web Browser Released

July 24, 2018

On Tuesday, July 24th, a new version of the Google Chrome web browser was released.

With the 68 version downloaded, members of the campus community using Chrome may notice some HTTP websites they visit will be marked as "not secure" in the address bar.

This is part of an ongoing effort by Google to better inform you that sites with HTTPS encryption are considered more secure while most HTTP sites are not.