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Photo Labs Network Unavailable, Fri., 7/3

July 3, 2020

Networking equipment at the UMass Amherst Photo Labs is currently unavailable due to an unscheduled outage.

At 2:30 p.m. on Friday, July 3, 2020, networking equipment at the Photo Labs reportedly went down.

Following an investigation by UMass Amherst IT's Network Operations team soon after, it was discovered that water had sept through an exterior wall, causing damage to some equipment, knocking the building's network offline.

SPIRE Unavailable - 5 p.m. on Fri., 7/3 - 5 p.m. on Sun., 7/5

July 3, 2020

SPIRE, the university's student records system, will be unavailable from 5 p.m. on Friday, July 3, until 5 p.m., on Sunday, July 5, while UMass Amherst Information Technology (IT) performs planned maintenance. 

If you are experiencing issues with SPIRE outside of the maintenance window, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.

Security Alert! New Phishing Scams Target UMass Amherst Community - Thurs., 7/2

July 2, 2020

On July 2, 2020, new fraudulent phishing messages with the subject “Quick Response” began targeting UMass Amherst email users.

The emails appear to have been sent by "Maria Rushby" and “Russell Tessier,” and ask the recipient “Get back to me with your available text number.”

Caution:These emails did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your personal information or other things of value. 

Reminder: Support for Thunderbird Email Client Ends Wed., 7/1

July 1, 2020


Originally published 6/1/2020:

Effective Wednesday, July 1, 2020, UMass Amherst Information Technology (IT) will no longer offer technical support for the email client, Thunderbird.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Wed., 7/1

July 1, 2020

On July 1, 2020 a new fraudulent phishing message with the subject “Urgent Request” began targeting UMass Amherst email users.

The email appears to have been sent by “Barbara Zecchi,” and asks the recipient “Available?”

Caution:This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your personal information or other things of value.