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UPDATE: SPIRE login issues, Fri., 8/23

August 23, 2019

11:30 a.m.

IT staff have identified and resolved the issue affecting SPIRE.

Please contact IT User Services at 413-545-TECH (8324) or if you are experiencing any other issues.

8:40 a.m.

On Friday, August 23, 2019, UMass Amherst Information Technology (IT) became aware of an issue affecting access to SPIRE for users. We are working to resolve this issue with urgency and will provide updates as they become available. 

UPDATE: Network Connectivity Issues, Sat., 8/17

August 17, 2019

11:30 a.m.

The network connectivity issues reported earlier on Saturday, August 17, 2019 have been resolved. UMass Amherst Information Technology (IT) will continue to closely monitor wireless services to quickly address issues if necessary.

Contact IT User Services at 413-545-TECH (8324) or if you are having trouble connecting to the campus network.

11:00 a.m.

Google Apps At UMass Amherst Login Issue Resolved Weds., 8/14

August 14, 2019

UMass Amherst Information Technology (IT) has resolved an issue affecting the ability to log in to Apps at UMass Amherst (Google Apps). We apologize for any inconvenience this may have caused.

Thank you for your patience. If you have questions or are still experiencing issues accessing Apps at UMass Amherst, please contact IT User Services at (413) 545-TECH (8324) or

UMail Switchover Deadline for Subsidiary Account Owners Extended to Tues., 9/17

August 7, 2019

UMass Amherst subsidiary account owners now have until Tuesday, September 17, to switch their account's email service from UMail to UMass Amherst Google Mail. After September 17, all remaining subsidiary accounts with UMail will be switched to Google Mail automatically.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Sat., 8/3

August 3, 2019

On August 3, 2019, a new fraudulent phishing message with the subject "RE : No Subject." began targeting members of the UMass Amherst community.

The email appears to have been sent by "Kumble R. Subbaswamy" and asks the recipient "Do you have a minute?"

Caution: This email did not come from the University of Massachusetts or the Chancellor. It is a phishing scam designed to trick you into providing your personal information or other things of value.