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SPIRE Unavailable - Fri., 9/21 - Sat., 9/22

September 21, 2018

SPIRE, the student records system, will be unavailable between 5:00 p.m. on Friday, September 21, 2018, and 8:00 a.m. on Saturday, September 22, 2018, while UMass Amherst Information Technology (IT) performs system maintenance. 

Thank you for your patience. If you have any questions or experience any issues accessing SPIRE after the maintenance window, please contact IT User Services at 413-545-TECH (8324) or

Instructional Innovation Fall 2018 Workshops

September 20, 2018

Come explore the future of teaching and technology with Instructional Innovation's fall 2018 workshops. These events are designed to help faculty get familiar with new technologies, improve their confidence in using technology to teach, and start the fall semester off right.

For a full list and descriptions of the events, please visit

Spam Phone Calls Targeting Campus Phones - Wed., 9/19

September 19, 2018

UMass Amherst Information Technology (IT) is aware of a number of spam calls targeting campus telephones on Tuesday and Wednesday. Calls seem to originate from a New York telephone number. Unfortunately, without affecting genuine calls from New York, we cannot block these calls.
If you receive a call that fits this description on your campus phone, we recommend that you hang up.
We apologize for this inconvenience.


Network Connectivity Restored After Morning Outage - Wed., 9/12

September 12, 2018

Members of the campus community can now connect to the campus networks after an early morning outage on Wednesday, September 12, 2018. Network connectivity was unavailable in some parts of campus between 6:00 and 8:15 a.m. this morning. 

If you experience problems with your Internet connection on campus, contact IT User Services at 413-545-TECH (8324) or



RESOLVED: Moodle Unavailable - Th., 9/6, 7-9 a.m.

September 6, 2018

Starting Thursday, September 6, 2018, students and instructors using Moodle should no longer experience the slowness and performance issues of the last few days. UMass Amherst Information Technology (IT) will continue to monitor the learning management system infrastructure to address any other issues that may arise.

To report a Moodle problem, please contact IT User Services at 413-545-TECH (8324) or

September 5, 2018