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Planned Maintenance: SPIRE Unavailable - Sat., 10/17, 8 a.m. - Noon

October 15, 2020

SPIRE, the university's student records system, will be unavailable from 8 a.m. to noon on Saturday, October 17, while UMass Amherst Information Technology (IT) performs planned maintenance. If you are experiencing issues with SPIRE outside of the maintenance window, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Mon., 10/12

October 12, 2020

On October 12, 2020 a new fraudulent phishing message began targeting UMass Amherst email users.
The email appears to have been sent by "Margaret Aresnault," and tells the recipient "I’m in a meeting right now and that's why i'm contacting you through here."

Caution: This email is not a legitimate communication from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass Amherst information technology services for fraudulent purposes.

RESOLVED: Windows Virtual Desktop (WVD) Now Available - Sun., 10/11

October 11, 2020

On Sunday, October 11, 2020, between approximately 2:45 a.m. and 3:30 p.m., members of the campus community may not have been able to access a limited number of software available through our Windows Virtual Desktop service, including Adobe Creative Cloud applications.

Service has now been restored. Thank you for your patience. If you continue to experience issues accessing this service, please contact IT User Services at it@umass.edu or 413-545-9400.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Thursday, October 8

October 8, 2020

On October 8, 2020 a new fraudulent phishing message began targeting UMass Amherst email users.

The email appears to have been sent by “Eric Dickson,” and instructs the recipient to “forward me your personal phone number so as to help complete a minor task”.

Caution: This email is not a legitimate communication from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass Amherst information technology services for fraudulent purposes.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Weds., October 7

October 7, 2020

On October 7, 2020, a new fraudulent phishing message with the subject “Human Resources” began targeting UMass Amherst email users.

The email may claim to have been sent by either "Norman, Jason R." or "Sonja Streeter," notifies the recipient “I have been so busy compiling the required names for 9 departments. Please do well to assist me by marking the names of employee in your department for easier filtering”. The links in the message direct the recipient to a fraudulent version of a UMass login page.

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