Changes to Adobe Product License RequestsOctober 26, 2023Between May and August 2023, University of Massachusetts Amherst Information Technology (UMass IT) sent multiple email notifications to faculty, staff, and students with access to Adobe products through the University of Massachusetts contract with Adobe. The series of emails notified Adobe users of important actions to take as the result of significant changes made by Adobe to the licensing available to UMass Amherst. |
Planned Print Server Upgrades to Affect IT, EDS Clients – Mon., 10/23 & Fri., 10/27, 9:30-11 a.m.October 19, 2023On Monday, October 23, 2023, from 9:30-11:00 a.m., and on Friday, October 27, 2023, from 9:30-11:00 a.m., University of Massachusetts Information Technology (UMass IT) will be performing planned maintenance to upgrade print servers. Only printing access will be affected during this maintenance window. Upgrades will happen on Monday for UMass IT, and upgrades will happen on Friday for Enterprise Desktop Services (EDS) Clients. An email with more information has been sent to clients’ department heads and chairs. |
New this Fall: Save Time - Use Mobile Check-In for In-Person Tech HelpSeptember 1, 2023The start of the academic year means learning a lot of new things, including new technology or new requirements that might require some in-person help. UMass Amherst Information Technology is always there to help through the IT Service Desk. With Mobile Check-In, you can get tech help more efficiently. |
SPIRE Two-Step LoginJuly 31, 2023Campus community members now access SPIRE with a new, more secure login experience, which you can see in the video posted below. The new system mirrors the same experience as other campus services such as email and Zoom, creating a simplified, consistent login experience and providing significant protections against the latest information security threats. Two-step login is now enabled for an added layer of security, protecting accounts from fraudulent access. Exceptions do apply. Alumni, parents, applicants, and delegates are not required to use two-step login. |
Action Required: Back up Adobe Cloud Content by Thurs., 07/06 to Prevent Data LossMay 10, 2023Adobe is significantly changing the licensing available to the University of Massachusetts. Our current contract will expire on Thurs., July 6th, 2023. UMass Amherst Information Technology (IT) is working on a new agreement. Details of how you can access Adobe products in the future will be shared as soon as they are available. |