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IT Service Desk online chat support unavailable from 5-7pm on 2/27, 3/5 & 3/12

March 3, 2024IT Service Desk support through Online Chat will be unavailable during maintenance on the following days and times:   Tuesday, February 27, 5-7pm Tuesday, March 5, 5-7pm Tuesday, March 12, 5-7pm  

Scheduled SPIRE Maintenance - Sat., 02/17, 8 a.m. - 3 p.m.

February 12, 2024

On Saturday, February 17th, 2024, from 8 a.m. - 3 p.m., SPIRE, UMass Amherst's student information system, will be unavailable while Information Technology (IT) performs scheduled maintenance.

Thank you for your patience. If you experience issues with SPIRE outside of the maintenance window, please contact the IT Service Desk at it@umass.edu or at 413-545-9400.

Planned Maintenance: Network Connectivity Interruption in Draper Hall, Brack Testing Facility, & Brack Auxiliary Building - Wed., 02/14

February 12, 2024

On Wednesday, February 14th, 2024, from 8 to 9 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration in Draper Hall, Brack Testing Facility, & Brack Auxiliary Building.

Issues Affecting Grade Import from Canvas to SPIRE - Saturday, 2/3

February 3, 2024

Update Sunday, February 4, 7:45 p.m.:

Issues reported on Saturday which affected the grade import function from Canvas to SPIRE should be resolved.
Instructors are advised to carefully double check grades in SPIRE after their imports are complete
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SPIRE Class Schedule Issues Reported - Fri., 2/2

February 2, 2024

Additional SPIRE issues reported affecting Grade Import from Canvas to SPIRE
UMass Amherst Information Technology (IT) is aware of issues reported regarding the "Download Class Schedule" function in SPIRE. The Office of the Registrar has confirmed that irregularities with course schedule downloads are only found in the first week of classes.

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