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Microsoft Imagine Unavailable - Tues., 12/11

December 6, 2018

On Tuesday, December 11, 2018, between 7:00 a.m. and 10:00 a.m. EST, members of the campus community will not be able to obtain Microsoft software through our Microsoft Imagine program while the vendor performs WebStore maintenance. The WebStore will be unavailable during this time.

Instructional Innovation Winter 2019 Workshops

December 4, 2018

Instructional Innovation and the Instructional Media Lab are holding 15 workshops during the Winter 2019 session. These events are designed to help instructors and staff get familiar with new technologies, improve their confidence in using technology to teach, and make their course content accessible for all students.

For a full list and descriptions of the events, and to register, please visit innovate.umass.edu/events.

Isolated Network Issues Resolved, Tues., 11/13

November 13, 2018

UMass Amherst Information Technology (IT) has resolved an issue affecting access to SPIRE via the wireless network and causing brief network connectivity interruptions in specific areas of campus.

If you continue having difficulities accessing SPIRE via wireless networks on campus, please contact IT User Services at IT User Services at (413) 545-TECH (8324) or it@umass.edu.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Thursday, 11/8

November 8, 2018

On November 8, 2018 a new fraudulent phishing message with the subject "UMASS IT" began targeting UMass Amherst email users.

The email appears to have been sent by "ESSUA Diretor," notifies the recipient "we are currently experiencing an error on our database," and contains web links to "Take a Look." The links in the message direct the recipient to a fraudulent version of a UMass Amherst login page.

UPDATE: Two-step Login (Duo Multi-Factor Authentication) Issues Now Resolved - Mon., 11/5

November 5, 2018

Update 1:00 p.m. November 5, 2018:

The previously reported issues affecting two-step login (Duo multi-factor authentication) have now been resolved.

If you continue to have issues accessing two-step login, please contact IT User Services at (413) 545-TECH (8324) or it@umass.edu.


Originally published 11:00 a.m. November 5, 2018: