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Information Technology


Application Period Open for Hannah Frilot Memorial Scholarship

January 15, 2019

Try the New IT Support & Service Portal (Beta)

January 11, 2019

Get a sneak peek at the new IT Support and Service Portal, a unified online IT support system powered by ServiceNow. The new portal will replace our current online help request form once the beta phase is complete, on January 17, 2019.

Some Campus Technology Services Briefly Unavailable - Th., 12/20

December 20, 2018

11:30 a.m.

The campus technology services that experienced brief interruptions earlier today are now available. 

Thank you for your patience. To report any sevice availability issue, please contact IT User Services at 413-545-TECH (8324) or

7:45 a.m.

Moodle Issues Resolved - Tues., 12/11

December 11, 2018

10:00 a.m.

The Moodle login issues reported earlier this morning were identified and resolved. If you are having trouble accessing Moodle, please call  IT User Services at 413-545-TECH (8324) or email

6:30 a.m.

UMass Amherst Information Technology (IT) is aware that some instructors and students may be experiencing issues logging into Moodle. We are working as quickly as possible to resolve the problem. Thank you for your patience.

Microsoft Imagine Unavailable - Tues., 12/11

December 6, 2018

On Tuesday, December 11, 2018, between 7:00 a.m. and 10:00 a.m. EST, members of the campus community will not be able to obtain Microsoft software through our Microsoft Imagine program while the vendor performs WebStore maintenance. The WebStore will be unavailable during this time.