Starting on Tuesday, August 1, 2017, members of the campus community who access Direct Deposit or W2 information using the HR Direct Self-Service portal will be required to sign up for a new information security service called multi-factor authentication and log in to HR Direct using multi-factor authentication. Multi-factor authentication increases security by requiring more than one step to confirm a person’s identity when logging in to computer systems, applications, and networks.
To better protect your personal information, we encourage all university employees to sign up and use multi-factor authentication. You can self-enroll and choose the method for you second factor by visiting https://multifactor.umass.edu any time.
Multi-factor authentication is becoming available at UMass Amherst as well as the other UMass campuses as part of a strategic initiative to better protect the sensitive information of each employee and the university's assets from increased information security threats.
To ensure a smooth transition, UMass Amherst Human Resources and Information Technology will provide additional support as members of the campus community enroll and start using the service.
Multi-Factor Authentication Service Announcement
July 7, 2017
To help protect the sensitive information of each employee and the university's assets, HR Direct will soon require an additional level of authentication during the login process. HR Direct will be adding Multi-Factor Authentication (MFA) over the coming months. Multi-factor authentication increases security by requiring more than one step to confirm your identity when logging in to computer systems, applications and networks, in a manner similar to banks.
In order to make the roll out as smooth as possible, UMass Amherst Human Resources and Information Technology will be working with targeted campus populations to enroll users in the multi-factor authentication service.
If users would rather enroll sooner, they can self-enroll in the Multi-Factor Authentication service at any time by visiting https://multifactor.umass.edu.
Information about multi-factor authentication can be found on the IT Multi-Factor Authentication service overview page.
For additional information or assistance with Multi-Factor Authentication enrollment, please contact IT User Services at it@umass,edu, 413-545-9400 or 5-TECH from on-campus.