Members of the UMass Amherst campus community have reported an email with the title "Email Validation!" claiming to be from "UMASS Mail Administrators." This message asks the recipient to respond with their username and password "for verification in order to keep your account active."
Caution: This email did not come from the UMass Amherst Information Technology or UMass Amherst; it is a phishing scam, designed to trick you into giving out your personal information and infect your computer.
Do not respond! Verify the identity of anyone who requests your personal information. Never provide your IT Account, password, or other personal information in response to an email or on an untrusted site or form. UMass Amherst IT will never ask for your IT Account password or other sensitive information via email.
If you have already responded to this:
- Contact IT Help Center (413-545-9400) during business hours (M-F, 8:30 a.m. - 4:45 p.m.).
- Change your IT Account password.
Learn more about phishing attacks and how to avoid getting caught:
- Phishing: Fraudulent Emails, Text Messages & Phone Calls
- Protect Yourself Against Phishing & Identity Theft