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Voice Mail Application Design

There are many voicemail applications on the UMass Amherst Campus. You have probably encountered them when you call academic departments, campus services, or administrative offices.

In applications, callers are normally greeted with a menu of options in which they can enter numbers via the telephone keypad to access information or be transferred to a person.

The Voice Processing Staff can design voice mail applications to fit your personal or departmental needs. Prices vary depending on the design.

The features of a voice mail application are determined by the types of voice mailboxes used within that application. Please see Voice Mailbox Descriptions and Costs for a list of mailboxes currently available on the University of Massachusetts Voice Mail System.

For more information or to schedule an application design meeting, please call 545-9400 and select option 1.