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Residential Telephone Dialing Instructions

Type of Call



Dial the last five digits of the on-campus phone number:

6-XXXX for residential, 5-XXXX or 7-XXXX for administrative.

Local Off-Campus

Dial 9 and the local seven-digit phone number (you will not hear a second dial tone after entering the 9).

Local Calling Area

The Communities in the local calling area are Amherst, Ashfield, Belchertown, Bernardston, Charlemont, Colrain, Conway, Greenfield, Hadley, Hatfield, Heath, Holyoke, Millers Falls, Monroe Bridge, Montague, Northampton (includes Florence), Northfield, Shelburne Falls, Deerfield, South Hadley, and Turner Falls

For Athol, only the 575 exchange within the 978 area code is a local call. All other Athol exchanges are long distance calls.

Long Distance & International

There are no long distance or International calling programs provided at the University of Massachusetts, Amherst. Calling cards with local or toll-free access numbers can continue to be used for long distance calling.

See More information about Long Distance Calling.

Toll-Free # (800, 888, etc.)

Dial 9, 1, and the toll-free number.

Collect Call

Collect calls are not permitted and are blocked.


Campus Operator: Dial 0

Off-Campus Operator: Dial 9 and 0