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Network Communications Service Rates (administrative)

Monthly Phone and Line Charges

Last Updated:  July 1, 2016

  • Rate information about your telephone, line, and Ethernet connections.
Description   Total Monthly Charge
211 Telephone $20.00
212 Telephone $25.00
213 Telephone  $35.00
213A Telephone $45.00
213B Telephone $54.00
4220 Telephone $20.00
4222 Telephone $25.00
4223 Telephone $35.00
4223A Telephone $45.00
4225 Telephone $41.00
4225A Telephone $51.00
601 Telephone $20.00
631 Telephone $30.00
661 Telephone $34.00
662 Telephone $50.00
Analog Line (Limited Availability) $23.00
Digital Line only $13.00
Ethernet Connection - as of July 2016, IT is transitioning to an annual headcount recharge model and will bill departments approximately $180/year per regularly salaried staff member (FTE)
Private Lan Connection $1.50

International Calls  (administrative only)

  • Rate information for International Calling.

Last Updated:  June 1, 2003

(Note:  these rates are subject to change)

Country

Country Code

Rate (charges are per minute, 24 hours per day, seven days per week)
Belgium  32 $0.14
Canada   $0.10
China 86 $0.50
Columbia 57 $0.34
Dominican Republic 809 $0.47
Finland 358 $0.17
France 33 $0.11
Germany 49 $0.13
Greece 30 $0.28
India 91 $0.68
Ireland 353 $0.15
Israel 972

$0.23

Italy 39 $0.15
Jamaica 876 $0.51
Netherlands 31 $0.14
Puerto Rico 787 $0.15
Russia 7 $0.33
Spain 34 $0.18
Sweden 46 $0.10
Switzerland 41 $0.14
Taiwan 886 $0.24
United Kingdom 44 $0.09

Local and National Calls  (administrative only)

  • Latest rate information for directory assistance, cellular and pager usage, local calling, state calling, and U.S. long distance calling.

413 Area Code (but not local)

  • Rates for calls within the 413 area code that are not considered local.

One cent per call plus:

  • An additional 4.4 cents-per-minute during peak hours*
  • Additional 2.9 cents-per-minute during off-peak hours*

Note: Peak hours are weekdays, 9 a.m. to 9 p.m

413 Cellular / Paging rates

  • Rates for cellular calls and pager use within the 413 area code.
  • Calls to cellular phones and pagers to exchanges within the 413 area code may or may not be free, depending on the cellular provider. For example, if you are calling a Verizon customer with a non-Verizon provider.

Directory Information

  • Rates for using local (413) and national directory services.
  • Local Information (Dial 9, and then 411) - Free

Note:  Dialing 411 gives you information for the 313 area code only.

  • National Information (Authorization Code, Dial 9, 1, ther area code and then 555-1212) - $1.10 per call.

In-State calling (outside 413)

  • Rates for calls outside the 413 area code, but still within Massachusetts.
  • 8 cents per-minute all the time

Local and On-campus

  • Rates for on-campus and local (413) calling.
  • Free

(Local call areas: Amherst, Ashfield, Athol (978-575 exchanges only), Belchertown, Bernardston, Charlemont, Colrain, Conway, Greenfield, Hadley, Hatfield, Heath, Holyoke, Millers Falls, Monroe Bridge, Montague, Northampton, Northfield, Orange, Shelburne Falls, South Deerfield, Sunderland, and Turners Falls)

Long Distance (U.S.)

  • Rates for calls outside Massachusetts, but within the continental United States.
  • 8 cents per-minute all the time