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Monthly Phone and Line Charges
Last Updated: July 1, 2016
- Rate information about your telephone, line, and Ethernet connections.
Description | Total Monthly Charge |
211 Telephone | $20.00 |
212 Telephone | $25.00 |
213 Telephone | $35.00 |
213A Telephone | $45.00 |
213B Telephone | $54.00 |
4220 Telephone | $20.00 |
4222 Telephone | $25.00 |
4223 Telephone | $35.00 |
4223A Telephone | $45.00 |
4225 Telephone | $41.00 |
4225A Telephone | $51.00 |
601 Telephone | $20.00 |
631 Telephone | $30.00 |
661 Telephone | $34.00 |
662 Telephone | $50.00 |
Analog Line (Limited Availability) | $23.00 |
Digital Line only | $13.00 |
Ethernet Connection - as of July 2016, IT is transitioning to an annual headcount recharge model and will bill departments approximately $180/year per regularly salaried staff member (FTE) | |
Private Lan Connection | $1.50 |
International Calls (administrative only)
- Rate information for International Calling.
Last Updated: June 1, 2003
(Note: these rates are subject to change)
Country |
Country Code |
Rate (charges are per minute, 24 hours per day, seven days per week) |
Belgium | 32 | $0.14 |
Canada | $0.10 | |
China | 86 | $0.50 |
Columbia | 57 | $0.34 |
Dominican Republic | 809 | $0.47 |
Finland | 358 | $0.17 |
France | 33 | $0.11 |
Germany | 49 | $0.13 |
Greece | 30 | $0.28 |
India | 91 | $0.68 |
Ireland | 353 | $0.15 |
Israel | 972 |
$0.23 |
Italy | 39 | $0.15 |
Jamaica | 876 | $0.51 |
Netherlands | 31 | $0.14 |
Puerto Rico | 787 | $0.15 |
Russia | 7 | $0.33 |
Spain | 34 | $0.18 |
Sweden | 46 | $0.10 |
Switzerland | 41 | $0.14 |
Taiwan | 886 | $0.24 |
United Kingdom | 44 | $0.09 |
Local and National Calls (administrative only)
- Latest rate information for directory assistance, cellular and pager usage, local calling, state calling, and U.S. long distance calling.
- Rates for calls within the 413 area code that are not considered local.
One cent per call plus:
- An additional 4.4 cents-per-minute during peak hours*
- Additional 2.9 cents-per-minute during off-peak hours*
Note: Peak hours are weekdays, 9 a.m. to 9 p.m
- Rates for cellular calls and pager use within the 413 area code.
- Calls to cellular phones and pagers to exchanges within the 413 area code may or may not be free, depending on the cellular provider. For example, if you are calling a Verizon customer with a non-Verizon provider.
- Rates for using local (413) and national directory services.
- Local Information (Dial 9, and then 411) - Free
Note: Dialing 411 gives you information for the 313 area code only.
- National Information (Authorization Code, Dial 9, 1, ther area code and then 555-1212) - $1.10 per call.
In-State calling (outside 413)
- Rates for calls outside the 413 area code, but still within Massachusetts.
- 8 cents per-minute all the time
- Rates for on-campus and local (413) calling.
-
Free
(Local call areas: Amherst, Ashfield, Athol (978-575 exchanges only), Belchertown, Bernardston, Charlemont, Colrain, Conway, Greenfield, Hadley, Hatfield, Heath, Holyoke, Millers Falls, Monroe Bridge, Montague, Northampton, Northfield, Orange, Shelburne Falls, South Deerfield, Sunderland, and Turners Falls)
- Rates for calls outside Massachusetts, but within the continental United States.
- 8 cents per-minute all the time