The University of Massachusetts Amherst administrative telephone system primarily supports Aastra digital phones. However, we can also provide analog phone lines where non-digital telecommunication is required (such as faxes, conference phone systems, cordless phones, etc...)
While Network Communications installs and maintains the analog phone line, each individual department must purchase and maintain the devices utilizing these lines.
When requesting an analog line, please let your Customer Service Representative know what type of device will be used with the line. The line parameters will vary depending on whether a voice or data device is being used.