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Explore this page to find information about University administrative network communications billing and service fees for residential students.


  • UMass Amherst IT maintains a database that contains information about: (1) cabling (i.e., the wires that connect your phone to the phone system), (2) location; and (3) in case of administrative phones, the equipment, features, and person using it.
  • Our billing database keeps track of, and prices all calls for the University. This information is used to produce the University's administrative telephone bill.

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