Then, consider which devices you will be bringing with you while traveling abroad.
Look into your connection options for that device.
- Will your device have an international cell plan allowing you to receive calls or texts?
- Will your device have a separate SIM card for the international plan?
- Will you have a separate device while you’re abroad?
When using Microsoft Authenticator, opt out of SMS-only alerts, and select a different security option.
The SMS is based on your phone number, and if you switch SIM cards or have a separate device entirely, you will not receive the SMS connected to your original phone number.
- Go into Microsoft Authenticator and:
- Delete text as an option for authentication and/or change your number for text messaging, especially helpful if you’re using a different phone or different SIM card
- Choose a phone call and enter a specific number as an option for authentication, again helpful if you’re using a different phone or different SIM card
- Choose a verification code for when you’re connected to Wi-Fi
- Choose sign-in with your phone through the Microsoft Authenticator app for when you’re connected to Wi-Fi
Some considerations:
If you have access to Wi-Fi from your U.S. phone and an international phone:
Add both phone numbers to Microsoft Authenticator. and change the security options, as mentioned above, all while using Wi-Fi.
If you swap out SIM cards as you arrive at a different location:
- Add the international number connected to the SIM card before you leave.
- Activate your phone once you arrive abroad and load up Microsoft Authenticator.
If you have an international plan on your U.S. phone:
- Continue using Microsoft Authenticator as usual but know that there could be extra charges to your phone account due to being outside of the country.
- For more information on possible charges, contact your cellular service provider.
For more detailed instructions on multi-factor authentication while traveling, visit the Microsoft Support Site
As You Travel
If you have Internet access of any variety (cellular or Wi-Fi):
You can receive a multi-factor authentication push via the Microsoft Authenticator App
If you do not Internet access of any variety (cellular or Wi-Fi):
The Microsoft Authenticator App can serve as a fob/token and generate a security code to get you access to your account.
When You Return to the U.S.
- Follow the same steps but switch your U.S. number to be your preferred contact for calls or texts.