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Information Technology

After You Arrive: A Technology Checklist for New Students

New Students: Learn more about UMass Amherst IT services and complete a few computing to-dos after you arrive on campus.

Connect to the Wireless Network

Wireless coverage is available in many campus locations, including all residence halls. To connect to eduroam, the university's encrypted wireless network, you will need your NetID and a computer with a WiFi-certified, dual-band adapter.

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Locate a Public Computer

Choose from Windows and Macintosh classrooms on campus and over 100 computers in the Learning Commons. For multimedia production, check out the Digital Media Lab (3rd floor, W.E.B. Du Bois Library). For classroom locations and available software, visit our Computer Classrooms pages. 

Learn More About Printing

Print from any Computer Classroom or the Learning Commons. Use remote printing to print from your own computer to the printers in the Learning Commons and other locations on campus. Students receive a $5 printing credit per semester on their UCard Debit Accounts. 

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Check Your Holds & To-Dos in SPIRE

Holds can restrict your ability to register for classes or access campus services. Check your Holds and To-Dos in SPIRE and resolve them as soon as possible. 

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Sign Up for UMass Amherst Alerts

Use SPIRE to subscribe to UMass Amherst Alerts text messages, a free service that provides emergency notifications and subscribers' cell phones. Subscribers must have a U.S.-based carrier and phone. Text messaging fees may apply. 

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Safeguard Your Computer & Files

  • Use the university-recommended free anti-virus software to scan your computer every month. 
  • Update your computer's software and operating system, including your web browser, Adobe products, and Java, every time you are prompted to do so.
  • Back up your files. Use Google Drive, Box, external hard drives, or other storage devices.

Security Checklist for Personal Computers

Protect Your Identity

Sharing personal information online or via email can put your identity and physical safety at risk:

  • Do not send sensitive information via email even if the email requesting it appears official. The university will never ask for your NetID password or other sensitive information via email.
  • Do not post your address, birth date, class schedule, or other personal information on social networking sites or elsewhere on the web.

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