Check what’s up (and what’s down) on the IT website.
Having issues accessing campus technology services or wifi? Curious about tech resources available to our community? Check the IT website first: umass.edu/it
Check the IT website to find information about planned maintenance, new and updated services, or unplanned service interruptions.
Get Tech Help: IT Knowledge Base & Service Desk
Find answers to your tech troubles! Search the IT Knowledge Base at umass.edu/it/kb for quick solutions to common problems, or get in touch with the IT Service Desk for direct help.
For those times when you can’t find an answer, tech help is available from the Service Desk – online via email and chat, via phone, and in-person in the Campus Center.
Hours, options, and map: umass.edu/it/get-help.
Canva, Adobe Express, and more
UMass Amherst students have an enterprise version of Canva at no cost. Just log in with your UMass account at umass.edu/it/canva.
Faculty and staff can also request a license at no cost.
Canva is great for easy, fast, and collaborative graphic design for social media, presentations and more. Need something else? Students, faculty, and staff can now request Adobe Express at no cost.
More about media, design, and pdf tools at UMass Amherst: umass.edu/it/software/media-pdf-tools
UMass GenAI Platform available to faculty and staff
The UMass GenAI Platform is an intuitive and user-friendly platform housed within UMass Amherst's secure infrastructure exclusively for the UMass community. The Platform beta is currently available to all faculty and staff, and will be available to more campus groups soon. umass.edu/it/genai/platform
Welcome Chief Information Security Officer Jeremy Pelegrin
This semester, Jeremy Pelegrin joins UMass Amherst as Chief Information Security Officer (CISO), leading our Information Security team - continuing to advance initiatives that help safeguard our community members and data.
Stay tuned for information security news throughout the semester, and check the Security homepage for info and resources.
Recent IT News & Updates
Read morePelegrin will lead the university’s cybersecurity efforts, focusing on protecting the systems and data that drive the university's academic and research missions.