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Information Technology

IT Community of Practice

October 24, 2019 - 11:00am to 12:30pm

Campus information technology (IT) professionals are invited to join us for our next IT Community of Practice event on Thursday, October 24, 2019 from 11 a.m. to 12:30 p.m. at 400 Venture Way, Room 102-104.

Can’t make it in person? Join the livestream at

Agenda - October 24, 2019


  1.     Announcements
  2.     ServiceNow for IT Support Management: How IT ticketing has changed, availablilty & lessons learned.
  3.     Discussion
  4.     Social Half Hour

About the IT Community of Practice

The information technology (IT) community of practice is an interest group for campus IT professionals sponsored by UMass Amherst Information Technology. Meetings and events serve as forums for sharing best practices and discussing current IT-related topics.

Please share this invitation with colleagues who might be interested in attending. To be added to our mailing list, join the IT Community mailing list to stay updated.



Parking Information

We encourage carpooling to 400 Venture Way. Parking is available in the lot in front of the building, and in the lined spaces along the road behind the building.

Please do not park at 300 Venture Way, or in the lots next to neighboring buildings.


Map of parking areas - parking allowed in the large lot in front of the building, and on the road behind it

Event Location: 
400 Venture Way, Room 102-104
Contact Information