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IT Service Transition: Box Secure Online Storage Retirement Updates

Box Secure Online Storage, our legacy online file storage and sharing service, is scheduled to be retired on July 16, 2021, due to a dramatic cost increase and the end of unlimited storage.

This spring, your Box data will be automatically moved to Microsoft OneDrive, UMass Amherst's preferred online storage platform. You may also choose to move your Box data manually to Google Drive.

Frequently Asked Questions
Online Storage Platforms Compared

venn diagram comparing onedrive and teams, at the link

Microsoft OneDrive vs Teams

Learn about the similarities and differences between Microsoft OneDrive and Teams file storage.

This page includes information about what you can do with each, and when you might want to use one or the other.


Projected Timeline

June 10, 2021


Tuesday, June 1 - Sunday, June 27, 2021
Review Period

  • You can now review your Box files in the BoxData folder in OneDrive. 
  • Friday, June 25, 2021, 9 p.m.: Your Box account will become read-only. You can still download and preview Box files.
  • Friday, June 25, 9 p.m. - Monday, June 28, 2021, 6 a.m.: Do not make any changes to your BoxData folder in OneDrive. 
  • Report any missing files or folders to
  • Can't see the Shared screen in OneDrive? Let us know.
  • Steps you can and cannot take during the review period

Monday, June 28 - Friday, July 16, 2021
Post-transition Period

  • Monday, June 28, 2021: You can edit or move content from the BoxData folder in OneDrive. 
  • Your Box account is read-only. You and your collaborators can no longer make changes to content stored in Box.

Friday, July 16, 2021
Anticipated Date for Retiring Box

  • Box Lite, a limited version of Box, will be available to access Box documents shared with you by colleagues at other institutions, pending data security guidelines.
  • Create and save new projects in OneDrive or Google Drive.

Other Events & Important Dates

  • Week of April 12, 2021 - Move from Box to OneDrive begins. Files remain available in Box while being copied to OneDrive.
  • Wednesday, March 17, 2021 - Data transfer pilot announced. 
  • Tuesday, December 8, 2020 - Box retirement announced.


About OneDrive & Other Online Storage Options

Switch to OneDrive Automatically

  1. Your Box files will be automatically copied to your UMass Amherst OneDrive account. Your files are available in Box during the move.
  2. Delete or transfer ownership of files you no longer need.
  3. Rename files to avoid special characters in filenames. Special characters not allowed in OneDrive file names will be replaced during the move.
  4. Check your computer configuration to avoid problems during the move.

Move to Google Drive Manually

You may consider Google Drive for your Box files. Before making a final decision, here is some information you need to know about Google Drive

  1. There is currently no automatic file transfer from Box to Google Drive. 
  2. Starting July 2022, Google will implement changes to Google Drive, which may involve storage restrictions.
  3. Check the classification and compliance requirements for the university data you store in Box. Email to coordinate a risk assessment for your data.

What is OneDrive?

What is Google Drive?



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Read previous updates - Box Transition: Weekly Updates Archive



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