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IT Service Transition: Box Secure Online Storage Retirement Updates

Box Secure Online Storage, our legacy online file storage and sharing service, is scheduled to be retired on June 30, 2021, due to a dramatic cost increase and the end of unlimited storage.

This spring, your Box data will be automatically moved to Microsoft OneDrive, UMass Amherst's preferred online storage platform. You may also choose to move your Box data manually to Google Drive.

Frequently Asked Questions


Important Dates

  • Wednesday, June 30, 2021 - anticipated date for retiring Box. 
  • Week of April 12, 2021 - Move from Box to OneDrive begins. You will be notified when your account is scheduled to be moved. Files remain available in Box while being copied to OneDrive.
  • Wednesday, March 17, 2021 - Data transfer pilot announced. 
  • Tuesday, December 8, 2020 - Box retirement announced.


Switch to OneDrive Automatically

  1. Your Box files will be automatically copied to your UMass Amherst OneDrive account. Your files are available in Box during the move.
  2. Delete or transfer ownership of files you no longer need.
  3. Rename files to avoid special characters in filenames. Special characters not allowed in OneDrive file names will be replaced during the move.
  4. Check your computer configuration to avoid problems during the move.

Move to Google Drive Manually

You may consider Google Drive for your Box files. Before making a final decision, here is some information you need to know about Google Drive

  1. There is currently no automatic file transfer from Box to Google Drive. 
  2. Starting July 2022, Google will implement changes to Google Drive, which may involve storage restrictions.
  3. Check the classification and compliance requirements for the university data you store in Box. Email to coordinate a risk assessment for your data.

What is OneDrive?

What is Google Drive?



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