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Courtesy Accounts for Non-Employees, Non-Students (NENS)

NENS Account Request instructions

Courtesy Non-Employee, Non-Student (NENS) accounts are provided to certain individuals who have a special relationship with the University, usually for a limited time. For example:

  • New faculty, who may need to prepare for classes before their first semester of employment begins
  • Adjunct faculty
  • 5-College department faculty and staff (e.g., Astronomy and Dance)
  • Visiting scholars or faculty
  • Faculty or staff from other UMass campuses, by special arrangement
  • Individuals with part-time teaching contracts (for the period of their contract only)
  • Other individuals formally associated with the University, upon verification of status



Request a Courtesy NENS Account

NENS accounts are now requested through SPIRE, rather than with the PDF form used in the past.
Instructions for requesting a NENS account

Note: If you have any questions about qualifying for NENS status or the NENS form, contact IT Help Center at 413-545-9400 (option 1).


Renew a Courtesy NENS Account

To renew, ask your same sponsor (Dean, Director, or Department Head or designee) to email with your new expiration date and details on your NENS status. Note: Do not email a completed NENS form to


UCard & NENS Accounts

NENS applicants and account owners may not be eligible for a UCard. UCards are only issued to active students recognized by the University Registrar, or staff and faculty acknowledged by the University Human Resources Department.