SPIRE is the University's secure online student information system. 

IT Service Desk

Ask an expert at the IT Service Desk in person, online, or over the phone. 

SPIRE Documentation

• Searchable self-help: umass.edu/it/spire

 

University Registrar

• umass.edu/registrar
• 413-545-0555
• Registration /Enrolling in Classes: regtrans@registrar.umass.edu
• Transcripts: regtrans@registrar.umass.edu
• Graduation & Diplomas: reggrad@registrar.umass.edu
• Transfer Credit: rectransfer@registrar.umass.edu
• Course & Classroom Management:  rscheduling@registrar.umass.edu

 

Graduate School

• umass.edu/gradschool
• 413-545-0722
• Graduate Applications & Admissions: gradadm@grad.umass.edu
• Graduate Records: gradrec@grad.umass.edu
• Degree requirements: degreq@grad.umass.edu

 

University Without Walls

• umass.edu/uww
• Records & Registration: regoff@uww.umass.edu |  413-545-3653 
• eLearning – Umass Online & Blackboard:  elearning@uww.umass.edu  |  413-545-9583 
• Academic Programs: academicprograms@uww.umass.edu  |  413-545-0530 

 

Moodle

• umass.edu/it/instruct/iml
• Instructional Media Lab:  instruct@umass.edu or 413-545-2823

 

Bursar

• umass.edu/bursar
• 413-545-2368

 

Financial Aid Services

• umass.edu/umfa
• 413-545-0801
• TTY/TDD Access: 413-545-9420

 

Residential Life - Housing Assignment Office

• umass.edu/living/about 
• (413-545-2100 or 413-545-2101)

 

Undergraduate Admissions

• umass.edu/admissions
• 413-545-0222

 

SPIRE Training

• https://www.umass.edu/it/support/spire/spire-training-schedule-staff-and-advisors
• spire-training@it.umass.edu