ISSR is Hiring | Information Technology Assistant

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Join the ISSR Team! ISSR is looking for a tech-savvy student to work for 10 hours per week, providing IT support for staff and workshops, maintaining and updating software licenses, and assisting with website maintenance.


Run regular updates, including virus and other software updates as needed, to Windows and methodological software on 12 lab laptops; update software licenses annually or as new versions become available; provide IT support for ISSR academic year and summer program workshops and academic year seminars, including assistance with wifi access and use of external monitors; troubleshoot minor hardware and software issues and communicate with external IT services about software and hardware problems as necessary; occasional update and IT troubleshooting support for ISSR staff computers. NOTE: Knowledge of the specific methodological software packages that ISSR uses is not required.

Support upkeep and development of ISSR’s website on the UMass Drupal platform. Includes editing/updating existing content, creation and CSS styling of new content, and possible development of new website design and functionality to ensure site alignment with evolving ISSR needs. Requires familiarity with web development in Drupal environment.

Application Instructions: Send resume with qualifications and prior experience, along with 3 references with their name, position, telephone number and email address, to Karen Mason,