The Student and Exchange Visitor Program (SEVP) has the SEVP Portal to assist F-1 students on OPT and STEM OPT. The SEVP Portal is optional.
ISSS does not oversee the SEVP Portal and cannot advise students about it. Basic information is below.
- Once approved and your EAD start date is current, SEVP will send an email to your UMass email account listed in your SEVIS record. The link to create your account will expire in 31 days. You should create a SEVP Portal account when you receive the email from @email even if you do not have updates at that time.
- If you get locked out of your SEVP Portal, contact your ISSS Advisor to reset it.
- Remember to update your address in SPIRE.
- You may edit an employer record that you submit to the SEVP Portal, but do not delete previous employers unless you entered them by mistake. Doing so will impact your unemployment counter. When leaving a job, simply add the end date to your old employer, and initiate a new record for your new employer.
- You will receive one email indicating that your SEVP Portal will close. SEVP Portal accounts will become "Read Only"16 days after your OPT or STEM OPT extension ends. You will lose access approximately 6 months after your OPT/STEM OPT ends. ISSS advises you to take screen shots of your portal information before you lose access.
- Be careful of email scammers or “phishing” attempts. See further information about avoiding immigration scams, about common scams targeting international students, as well as information from UMass about fighting phishing.
Am I required to report employment changes to ISSS, or can I just make the updates on the SEVP Portal?
Even if you use the SEVP Portal, ISSS still requires students to submit employment changes directly to our office via the OPT and STEM OPT reporting forms.
You will not get an I-20 if you only use the SEVP Portal. ISSS will provide you with an I-20 once you update your information.
I forgot to update my OPT/STEM OPT employment within 10 days, and now I am unable to self-report the change on the SEVP Portal.
ISSS can make the change for you. Please report the change via the OPT and STEM OPT reporting forms.
Do not submit incorrect information/dates in the SEVP Portal if you have missed the deadline. ISSS can make these edits for you after the 10-day deadline.
Will I have access to the SEVP Portal forever?
You will only retain access to the SEVP Portal for 6 months after OPT/STEM OPT completion. We strongly recommend that you save and/or print out a copy of your portal record upon completion of your OPT/STEM OPT.
Help! My OPT/STEM OPT has expired. I still have an update to make, and I can't get in to the portal.
SEVP Portal Information
If you have any questions about the SEVP Portal or need assistance, call the SEVP Response Center at 703-603-3400 or email @email.