How We Can Help

The Office for Institutional Effectiveness (OIE) provides expertise grounded in collaboration, continuous improvement, and a commitment to supporting the University’s mission. We guide our partners through every phase of their transformative journey—planning, action, observation, and reflection—to deliver lasting impact and aid, optimize, and amplify the work that happens across campus. By leveraging a broad set of approaches, the Office is ready to consult with you throughout the design, implementation, and evaluation in support of your efforts. 

OIE is committed to the following:

• Engaging the UMass Amherst community through transparent, collaborative processes.
• Identifying and designing solutions that focus on desired outcomes and measurable impact.
• Building a culture of continuous improvement across campus.