As part of the University's transition to Canvas, resources and migration options are available for instructors. To learn more about the transition to Canvas, refer to the Provost LMS Transition page.
Whether it's to get started or master the ins and outs of Canvas, IDEAS and Canvas have live support options, training courses, workshops, and more! UMass-specific Canvas issue? Check out our options for drop-ins, appointments, and email support.
Live Support Options
Need a quick answer to your Canvas question? Canvas offers 24/7 support for instructors and students, through online chat or through their phone line.
The Canvas Chat and Support Lines can be accessed at any time through Canvas by selecting "Help" from the left-hand menu, as well as through the information below.
Support Line: +1 (855) 219-3080
Learning Canvas
Alongside internal resources, such as the Canvas training course, weekly workshops on Canvas, a course checklist, and more, Canvas offers a robust support section to aid instructors in learning a new learning management system.
Migration and Transition Resources
Our migration resources are designed to assist you in learning Canvas, preparing for upcoming deadlines, selecting the best content migration option for you, and more.