Susan Boyer is a Lecturer in the Operations and Information Management Department at the Isenberg School of Management. She teaches courses using a Flex model, combining face-to-face and online learners. Additionally, she is Isenberg’s Director of Instructional Technology where she cultivates and supports technologies and best practices in instructional design for the purpose of improving better learning outcomes for students. As an IIF fellow, she will present on her experiences and approach to using various technologies, such as gifs, to increase student engagement in both in person and online classes.